:root{--orange:#f45d05;--orange-dark:#c84600;--ink:#171717;--muted:#6f6f6f;--line:#e8e5df;--soft:#f6f5f2;--green:#147d42;--red:#b42318;--shadow:0 18px 55px rgba(35,28,20,.10);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:#f7f6f3;color-scheme:light}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;min-height:100vh;background:radial-gradient(circle at 8% 0,#fff1e7 0,transparent 28%),#f7f6f3}button,input,select{font:inherit}button{cursor:pointer}button:disabled{opacity:.58;cursor:not-allowed}.hidden{display:none!important}.view{min-height:calc(100vh - 70px)}
.topbar{position:sticky;top:0;z-index:30;height:70px;display:grid;grid-template-columns:1fr auto 1fr;align-items:center;padding:0 clamp(16px,3vw,44px);background:rgba(255,255,255,.94);border-bottom:1px solid rgba(226,222,215,.9);backdrop-filter:blur(14px)}.brand{border:0;background:none;padding:0;display:flex;align-items:center;gap:10px;width:max-content;text-align:left}.brand-mark{display:grid;place-items:center;width:39px;height:39px;border-radius:12px;background:var(--orange);color:#fff;font-weight:900;font-size:21px;box-shadow:0 8px 20px rgba(244,93,5,.25)}.brand-mark.small{width:34px;height:34px;border-radius:10px;font-size:18px}.brand strong,.brand small{display:block}.brand strong{font-size:16px}.brand small{font-size:11px;color:var(--muted);margin-top:1px}.role-switcher{display:flex;align-items:center;gap:4px;padding:4px;border:1px solid var(--line);border-radius:13px;background:#f7f6f3}.role-switcher button{border:0;border-radius:9px;padding:8px 14px;background:transparent;color:#5b5b5b;font-weight:750;font-size:13px}.role-switcher button.active{background:#fff;color:var(--ink);box-shadow:0 3px 12px rgba(0,0,0,.08)}.profile-button{justify-self:end;min-width:70px;height:38px;padding:0 13px;border:1px solid var(--line);border-radius:11px;background:#fff;font-weight:800;font-size:13px}
.customer-workspace{width:min(1280px,100%);min-height:calc(100vh - 70px);margin:auto;padding:22px clamp(16px,3vw,38px);display:grid;grid-template-columns:minmax(340px,.86fr) minmax(520px,1.14fr);gap:24px}.hero-panel,.booking-card,.account-strip,.ride-card,.user-table,.empty-state{background:#fff;border:1px solid var(--line);box-shadow:var(--shadow)}.hero-panel{position:relative;overflow:hidden;border-radius:24px;padding:clamp(26px,4vw,54px);display:flex;flex-direction:column;justify-content:space-between;min-height:610px;background:linear-gradient(145deg,#fff 0,#fff8f3 58%,#fff 100%)}.eyebrow{margin:0 0 7px;color:var(--orange-dark);font-size:11px;font-weight:900;letter-spacing:.13em}.hero-panel h1{margin:0;font-size:clamp(42px,5vw,68px);line-height:.98;letter-spacing:-.055em}.hero-panel h1 span{color:var(--orange)}.intro{max-width:500px;margin:18px 0 0;color:#616161;line-height:1.6;font-size:15px}.feature-row{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin:28px 0 18px}.feature-row>div{display:flex;align-items:center;gap:9px;padding:10px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.82)}.feature-row b{display:grid;place-items:center;width:27px;height:27px;border-radius:50%;background:#171717;color:#fff;font-size:12px}.feature-row strong,.feature-row small{display:block}.feature-row strong{font-size:12px}.feature-row small{font-size:10px;color:var(--muted);margin-top:2px}.hero-map{position:relative;min-height:185px;border-radius:18px;overflow:hidden;background:linear-gradient(135deg,#edece7,#f9f8f5)}.road{position:absolute;height:12px;background:#fff;box-shadow:0 0 0 1px #e4e1da;transform:rotate(-15deg);border-radius:99px}.road-a{width:130%;left:-15%;top:45%}.road-b{width:90%;left:25%;top:24%;transform:rotate(37deg)}.road-c{width:75%;left:-14%;top:70%;transform:rotate(52deg)}.pin{position:absolute;width:22px;height:22px;border:6px solid var(--orange);border-radius:50% 50% 50% 0;background:#fff;transform:rotate(-45deg);z-index:2}.pin-a{left:28%;top:34%}.pin-b{right:25%;bottom:27%;border-color:#171717}.coverage-badge{position:absolute;left:14px;bottom:14px;z-index:3;display:flex;align-items:center;gap:9px;padding:9px 12px;border-radius:12px;background:rgba(255,255,255,.94);box-shadow:0 8px 24px rgba(0,0,0,.11)}.coverage-badge i{width:9px;height:9px;border-radius:50%;background:#23a55a;box-shadow:0 0 0 4px #d9f4e4}.coverage-badge strong,.coverage-badge small{display:block}.coverage-badge strong{font-size:12px}.coverage-badge small{font-size:10px;color:var(--muted)}
.booking-column{display:flex;flex-direction:column;justify-content:center;gap:12px}.account-strip{display:flex;align-items:center;justify-content:space-between;gap:14px;border-radius:17px;padding:13px 15px;box-shadow:0 8px 25px rgba(35,28,20,.07)}.account-strip>div{display:flex;align-items:center;gap:10px}.account-strip p{margin:0}.account-strip strong,.account-strip small{display:block}.account-strip strong{font-size:13px}.account-strip small{margin-top:2px;color:var(--muted);font-size:11px}.account-dot{font-size:15px;color:#aaa}.account-strip.logged-in .account-dot{color:#1b9b53}.booking-card{border-radius:24px;padding:clamp(20px,3vw,34px)}.form-heading{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px}.form-heading h2{margin:0;font-size:clamp(25px,3vw,36px);letter-spacing:-.035em}.step-indicator{display:none;align-items:center}.step-indicator span{display:grid;place-items:center;width:28px;height:28px;border:1px solid var(--line);border-radius:50%;background:#fff;color:#999;font-weight:800;font-size:12px}.step-indicator span.active{background:var(--ink);color:#fff;border-color:var(--ink)}.step-indicator i{width:28px;height:1px;background:var(--line)}.route-grid{display:grid;grid-template-columns:minmax(0,1fr) 155px;gap:13px 12px;position:relative}.field-group label,.coverage-label{display:block;margin:0 0 7px;font-size:12px;font-weight:800}.field-group label em{font-style:normal;font-weight:500;color:#909090}.field-group input,.field-group select,.filter-box select{width:100%;height:47px;border:1px solid #cbc7bf;border-radius:11px;background:#fff;padding:0 12px;outline:none}.field-group input:focus,.field-group select:focus,.filter-box select:focus{border-color:var(--orange);box-shadow:0 0 0 3px rgba(244,93,5,.12)}.input-wrap{position:relative}.input-wrap input{padding-left:40px;padding-right:45px}.route-dot{position:absolute;left:15px;top:19px;width:9px;height:9px;border-radius:50%;background:var(--orange);z-index:1}.drop-dot{background:#171717}.location-icon{position:absolute;right:6px;top:6px;width:35px;height:35px;border:0;border-radius:9px;background:#f1f0ed;font-size:20px}.route-connector{position:absolute;left:18px;top:75px;height:38px}.route-connector span{display:block;height:100%;border-left:1px dashed #bbb}.details-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.details-full{grid-column:1/-1}.primary-action,.secondary-action,.outline-button,.text-button{display:inline-flex;align-items:center;justify-content:center;gap:7px;border-radius:11px;font-weight:850;text-decoration:none}.primary-action{min-height:48px;border:0;background:var(--orange);color:#fff;padding:0 18px}.primary-action:hover{background:var(--orange-dark)}.secondary-action,.outline-button{min-height:40px;border:1px solid var(--line);background:#fff;color:var(--ink);padding:0 14px}.text-button{border:0;background:none;color:var(--orange-dark);padding:5px}.desktop-submit{width:100%;margin-top:17px}.mobile-only-action,.mobile-step-actions{display:none}.secure-note{display:flex;align-items:center;justify-content:center;gap:6px;margin:12px 0 0;color:#777;font-size:11px}.secure-note span{color:var(--green);font-weight:900}
.content-shell,.dashboard-content{width:100%;padding:24px clamp(16px,3vw,34px)}.content-shell{max-width:1280px;margin:auto}.page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:18px}.compact-heading{margin-bottom:16px}.page-heading h1{margin:0;font-size:clamp(30px,4vw,46px);letter-spacing:-.045em}.page-heading p:not(.eyebrow){margin:4px 0 0;color:var(--muted);font-size:13px}.heading-actions{display:flex;gap:8px;flex-wrap:wrap}.small-action{min-height:40px}.ride-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.ride-card{border-radius:18px;padding:16px;box-shadow:0 8px 26px rgba(35,28,20,.07);min-width:0}.ride-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:12px}.ride-card h3{margin:0;font-size:16px}.ride-card-head small,.ride-meta,.offer-time{color:var(--muted);font-size:11px}.status-pill{display:inline-flex;align-items:center;width:max-content;padding:5px 8px;border-radius:99px;background:#f0efec;color:#555;font-size:9px;font-weight:900;letter-spacing:.08em}.status-pill.confirmed,.status-pill.completed{background:#e7f7ed;color:#176335}.status-pill.cancelled{background:#fff0ed;color:#9d291c}.status-pill.driver_en_route,.status-pill.arrived,.status-pill.in_progress{background:#fff3e8;color:#a44206}.route-summary{display:grid;grid-template-columns:20px 1fr;gap:8px;margin:10px 0}.route-line{position:relative}.route-line:before{content:"";position:absolute;left:8px;top:10px;bottom:10px;border-left:1px dashed #bbb}.route-line i,.route-line b{position:absolute;left:4px;width:9px;height:9px;border-radius:50%;background:var(--orange)}.route-line i{top:5px}.route-line b{bottom:5px;background:#171717}.route-copy small,.route-copy strong{display:block}.route-copy small{font-size:9px;color:#888;letter-spacing:.1em;font-weight:850;margin-top:2px}.route-copy strong{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:8px}.ride-meta{display:flex;gap:10px;flex-wrap:wrap;margin:9px 0}.offer-panel{margin-top:12px;padding-top:12px;border-top:1px solid var(--line)}.offer-panel h4{margin:0 0 8px;font-size:12px}.offer-list{display:grid;gap:7px}.offer-item{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:9px 10px;border-radius:11px;background:#f7f6f3}.offer-item.pending{background:#fff5ed}.offer-item.accepted{background:#eaf8ef}.offer-item strong,.offer-item small{display:block}.offer-item strong{font-size:13px}.offer-item small{font-size:10px;color:#777;margin-top:2px}.offer-actions{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.mini-button{min-height:31px;padding:0 9px;border-radius:8px;border:1px solid var(--line);background:#fff;font-size:10px;font-weight:850}.mini-button.primary{background:var(--orange);color:#fff;border-color:var(--orange)}.mini-button.danger{color:var(--red)}.quote-form{display:grid;grid-template-columns:95px 105px minmax(120px,1fr) auto;gap:7px;align-items:end;margin-top:9px}.quote-form label{font-size:10px;font-weight:800}.quote-form input{width:100%;height:36px;margin-top:4px;padding:0 8px;border:1px solid #cdc9c1;border-radius:8px}.quote-form button{height:36px}.status-controls{display:flex;gap:7px;flex-wrap:wrap;margin-top:10px}.operator-contact{padding:9px 10px;border-radius:10px;background:#f1f7f3;font-size:11px}.card-actions{display:flex;gap:7px;flex-wrap:wrap;margin-top:10px}.empty-state{grid-column:1/-1;border-radius:18px;padding:40px 20px;text-align:center;color:#777;box-shadow:none}
.dashboard{display:grid;grid-template-columns:230px minmax(0,1fr);min-height:calc(100vh - 70px)}.sidebar{position:sticky;top:70px;height:calc(100vh - 70px);display:flex;flex-direction:column;padding:20px 14px;background:#171717;color:#fff}.side-brand{display:flex;align-items:center;gap:10px;padding:4px 4px 22px}.side-brand p,.side-brand h3{margin:0}.side-brand p{font-size:9px;letter-spacing:.13em;color:#aaa}.side-brand h3{font-size:14px;margin-top:2px}.sidebar nav{display:grid;gap:5px}.sidebar nav button{display:flex;align-items:center;gap:9px;width:100%;min-height:43px;border:0;border-radius:10px;background:transparent;color:#ccc;padding:0 10px;text-align:left}.sidebar nav button.selected{background:#2b2b2b;color:#fff}.sidebar nav b{margin-left:auto;display:grid;place-items:center;min-width:23px;height:20px;padding:0 5px;border-radius:99px;background:#444;font-size:10px}.online{margin-top:auto;display:flex;align-items:center;gap:9px;padding:10px;border-radius:10px;background:#222}.online>span{width:8px;height:8px;border-radius:50%;background:#2ac769}.online strong,.online small{display:block}.online strong{font-size:11px}.online small{font-size:9px;color:#aaa}.dashboard-content{overflow:auto}.admin-toolbar{display:flex;justify-content:space-between;gap:10px;margin-bottom:12px}.search-box{position:relative;width:min(430px,100%)}.search-box span{position:absolute;left:12px;top:10px}.search-box input{width:100%;height:40px;padding:0 12px 0 34px;border:1px solid var(--line);border-radius:10px}.filter-box{display:flex;align-items:center;gap:8px;font-size:11px;font-weight:800}.filter-box select{height:40px}.user-table{overflow:hidden;border-radius:16px;box-shadow:0 8px 26px rgba(35,28,20,.07)}.user-row{display:grid;grid-template-columns:1.1fr 1fr 1.3fr .5fr;gap:12px;align-items:center;padding:12px 14px;border-bottom:1px solid var(--line)}.user-row:last-child{border-bottom:0}.user-row strong,.user-row small{display:block}.user-row strong{font-size:12px}.user-row small{font-size:10px;color:#777;margin-top:2px}.coverage-tags{display:flex;gap:4px;flex-wrap:wrap}.coverage-tags span{padding:3px 6px;border-radius:6px;background:#f1f0ed;font-size:9px;font-weight:750}
.dialog-close{position:absolute;right:13px;top:11px;width:34px;height:34px;border:0;border-radius:9px;background:#f1f0ed;font-size:22px}.static-close{position:static}dialog{border:0;padding:0;background:transparent}dialog::backdrop{background:rgba(18,18,18,.56);backdrop-filter:blur(4px)}.login-card,.map-card{position:relative;width:min(460px,calc(100vw - 24px));max-height:calc(100vh - 24px);overflow:auto;padding:25px;border-radius:20px;background:#fff;box-shadow:0 28px 80px rgba(0,0,0,.28)}.login-card h2{margin:0 0 8px;font-size:28px}.login-card>p:not(.eyebrow):not(.error){margin:0 0 16px;color:#666;font-size:13px}.login-card .field-group{margin-bottom:12px}.login-card .primary-action{width:100%}.dialog-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:#fff1e7;color:var(--orange);margin-bottom:15px}.auth-tabs{display:grid;grid-template-columns:1fr 1fr;gap:4px;padding:4px;margin:14px 0;border-radius:11px;background:#f1f0ed}.auth-tabs button{height:36px;border:0;border-radius:8px;background:transparent;font-weight:800}.auth-tabs button.active{background:#fff;box-shadow:0 3px 10px rgba(0,0,0,.08)}.error{min-height:18px;margin:9px 0 0;color:var(--red);font-size:11px}.compact-dialog{width:min(410px,calc(100vw - 24px))}.user-form-dialog{width:min(720px,calc(100vw - 24px))}.dialog-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.coverage-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:6px;margin:7px 0 16px}.coverage-choice{display:flex;align-items:center;gap:5px;padding:7px;border:1px solid var(--line);border-radius:8px;font-size:10px}.coverage-choice input{width:auto;height:auto}.map-dialog{width:min(980px,calc(100vw - 20px))}.map-card{width:100%;padding:15px;overflow:hidden}.map-head{display:flex;align-items:center;justify-content:space-between;padding:3px 3px 12px}.map-head h2{margin:0}.map-tabs{display:flex;gap:6px;align-items:center;margin-bottom:9px}.map-tabs button,.map-tabs a{height:37px;padding:0 12px;border:1px solid var(--line);border-radius:9px;background:#fff;color:#171717;text-decoration:none;font-size:11px;font-weight:800;display:inline-flex;align-items:center}.map-tabs button.active{background:#171717;color:#fff}.map-tabs a{margin-left:auto;background:var(--orange);color:#fff;border-color:var(--orange)}#mapFrame{display:block;width:100%;height:min(68vh,620px);border:0;border-radius:13px;background:#eee}.toast{position:fixed;z-index:100;left:50%;bottom:24px;transform:translateX(-50%);padding:11px 15px;border-radius:11px;background:#171717;color:#fff;font-size:12px;font-weight:750;box-shadow:0 12px 40px rgba(0,0,0,.24)}
@media(max-width:1050px){.customer-workspace{grid-template-columns:1fr;max-width:760px}.hero-panel{display:none}.booking-column{justify-content:flex-start}.ride-grid{grid-template-columns:1fr}.quote-form{grid-template-columns:90px 100px 1fr auto}}
@media(max-width:780px){.topbar{height:auto;min-height:64px;grid-template-columns:1fr auto;padding:9px 12px}.brand small{display:none}.role-switcher{order:3;grid-column:1/-1;width:100%;overflow-x:auto;margin-top:8px}.role-switcher button{flex:1;min-width:max-content;padding:8px 11px}.profile-button{min-width:62px}.view{min-height:calc(100vh - 112px)}.customer-workspace{min-height:auto;padding:13px}.account-strip{align-items:flex-start}.account-strip small{max-width:220px}.booking-card{padding:18px;border-radius:18px}.form-heading{margin-bottom:15px}.step-indicator{display:flex}.form-step{display:none}.form-step.active{display:block}.route-grid{grid-template-columns:1fr}.postcode-field{grid-column:auto}.route-connector{display:none}.details-grid{grid-template-columns:1fr}.details-full{grid-column:auto}.desktop-submit{display:none}.mobile-only-action{display:flex;width:100%;margin-top:15px}.mobile-step-actions{display:grid;grid-template-columns:1fr 2fr;gap:8px;margin-top:15px}.dashboard{display:block}.sidebar{position:static;height:auto;padding:10px 12px;display:grid;grid-template-columns:1fr auto}.side-brand{padding:0}.sidebar nav{display:flex}.sidebar nav button{width:auto}.online{display:none}.dashboard-content,.content-shell{padding:15px 12px}.page-heading{align-items:flex-start;flex-direction:column}.heading-actions{width:100%}.heading-actions>*{flex:1}.ride-card{padding:13px}.quote-form{grid-template-columns:1fr 1fr}.quote-form label:nth-child(3){grid-column:1/-1}.quote-form button{grid-column:1/-1}.user-row{grid-template-columns:1fr 1fr}.user-row>div:nth-child(3){grid-column:1/-1}.admin-toolbar{align-items:stretch;flex-direction:column}.search-box{width:100%}.dialog-form-grid{grid-template-columns:1fr}.coverage-grid{grid-template-columns:repeat(2,1fr)}.map-tabs{flex-wrap:wrap}.map-tabs a{width:100%;margin-left:0;justify-content:center}#mapFrame{height:60vh}.feature-row{grid-template-columns:1fr}.customer-rides-page{padding-bottom:20px}}
@media(max-width:480px){.account-strip{display:block}.account-strip .outline-button{width:100%;margin-top:10px}.ride-card-head{display:block}.ride-card-head .status-pill{margin-top:7px}.offer-item{align-items:flex-start;flex-direction:column}.offer-actions{width:100%;justify-content:flex-start}.user-row{grid-template-columns:1fr}.user-row>div:nth-child(3){grid-column:auto}.map-dialog{width:100%;max-width:none;margin:0}.map-card{height:100vh;max-height:none;border-radius:0}.map-dialog[open]{max-width:none;max-height:none}.topbar{position:relative}}

/* v5 safety, loyalty and rating additions */
.loyalty-banner{display:flex;align-items:center;justify-content:space-between;gap:14px;margin:0 0 16px;padding:13px 16px;border:1px solid #f3d5bf;border-radius:16px;background:linear-gradient(135deg,#fff6ee,#fff);box-shadow:0 8px 24px rgba(35,28,20,.05)}.loyalty-banner>div{display:flex;align-items:center;gap:11px}.loyalty-banner>div>span{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:var(--orange);color:#fff;font-size:20px}.loyalty-banner p{margin:0}.loyalty-banner strong,.loyalty-banner small{display:block}.loyalty-banner strong{font-size:14px}.loyalty-banner small{margin-top:2px;color:var(--muted);font-size:10px}.loyalty-banner>b{max-width:45%;font-size:10px;color:#7b4a2b;text-align:right;overflow-wrap:anywhere}.ride-section{margin-top:18px}.ride-section+.ride-section{margin-top:28px}.section-title{display:flex;align-items:flex-end;justify-content:space-between;gap:10px;margin-bottom:10px}.section-title h2{margin:0;font-size:21px}.section-title>span{display:grid;place-items:center;min-width:28px;height:24px;padding:0 7px;border-radius:99px;background:#ebe9e5;font-size:11px;font-weight:900}.past-rides-section .ride-card{background:#fbfaf8}.past-rides-section .offer-panel{display:none}
.offer-main{display:flex;align-items:center;gap:10px;min-width:0;flex:1}.offer-operator{display:flex;align-items:center;gap:8px;min-width:145px}.offer-operator img,.offer-operator i{width:34px;height:34px;border-radius:50%;object-fit:cover;flex:0 0 auto}.offer-operator i{display:grid;place-items:center;background:#171717;color:#fff;font-style:normal;font-size:10px;font-weight:900}.offer-operator span,.offer-price{display:block;min-width:0}.offer-price{margin-left:auto;text-align:right}.driver-safety-card{display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:center;margin:12px 0;padding:12px;border:1px solid #dce9df;border-radius:14px;background:linear-gradient(135deg,#f2faf5,#fff)}.driver-photo{width:68px;height:68px;border-radius:16px;overflow:hidden;background:#171717;color:#fff;display:grid;place-items:center;font-weight:900;font-size:20px}.driver-photo img{width:100%;height:100%;object-fit:cover}.driver-details{min-width:0}.driver-details small,.driver-details strong,.driver-details span,.driver-details b{display:block}.driver-details small{font-size:8px;letter-spacing:.11em;color:#54715c;font-weight:900}.driver-details strong{font-size:15px;margin:2px 0}.driver-details span{font-size:10px;color:#666;line-height:1.45}.driver-details b{width:max-content;margin-top:5px;padding:4px 7px;border-radius:7px;background:#171717;color:#fff;font-size:11px;letter-spacing:.08em}.driver-contact{display:grid;gap:5px;justify-items:stretch;text-align:center}.driver-contact .mini-button{min-width:88px}.driver-contact small{font-size:9px;color:#666}.completed-extras{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:11px;padding-top:11px;border-top:1px solid var(--line)}.points-earned{display:inline-flex;padding:6px 9px;border-radius:99px;background:#fff0e3;color:#9d3b00;font-size:10px;font-weight:900}.submitted-rating{font-size:11px;font-weight:800;color:#6b5419}.operator-contact-actions{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.operator-contact-actions>span{margin-right:auto}.operator-contact-actions span strong,.operator-contact-actions span small{display:block}.operator-contact-actions b{font-size:10px}
.operator-profile-editor{display:grid;grid-template-columns:100px 1fr;gap:14px;align-items:center;margin:14px 0}.operator-photo-preview{display:grid;place-items:center;width:100px;height:100px;border-radius:18px;overflow:hidden;background:#f1f0ed;border:1px dashed #bcb8b0;font-weight:900;color:#777}.operator-photo-preview img{width:100%;height:100%;object-fit:cover}.photo-field{margin:0!important}.photo-field input{height:auto!important;padding:9px!important}.photo-field small{display:block;margin-top:6px;color:#777;font-size:10px}.admin-operator-identity{display:flex;align-items:center;gap:9px}.admin-photo{display:grid;place-items:center;width:42px;height:42px;border-radius:12px;overflow:hidden;background:#171717;color:#fff;font-size:11px;font-weight:900;flex:0 0 auto}.admin-photo img{width:100%;height:100%;object-fit:cover}.admin-user-actions{display:flex;align-items:center;justify-content:flex-end;gap:6px;flex-wrap:wrap}.operator-user-row{grid-template-columns:1.25fr 1.05fr 1.2fr .7fr}
.rating-stars{display:flex;justify-content:center;gap:5px;margin:18px 0}.rating-stars button{border:0;background:none;padding:2px;color:#d3d0ca;font-size:38px;line-height:1}.rating-stars button.selected{color:#f4a100;transform:translateY(-1px)}textarea{width:100%;padding:11px 12px;border:1px solid #cbc7bf;border-radius:11px;background:#fff;font:inherit;resize:vertical;outline:none}textarea:focus{border-color:var(--orange);box-shadow:0 0 0 3px rgba(244,93,5,.12)}
@media(max-width:780px){.loyalty-banner{align-items:flex-start}.loyalty-banner>b{max-width:48%}.driver-safety-card{grid-template-columns:auto 1fr}.driver-contact{grid-column:1/-1;grid-template-columns:1fr 1fr auto;align-items:center}.operator-user-row{grid-template-columns:1fr 1fr}.operator-user-row>div:nth-child(3){grid-column:1/-1}.operator-user-row>div:nth-child(4){grid-column:1/-1;justify-content:flex-start}}
@media(max-width:520px){.loyalty-banner{display:block}.loyalty-banner>b{display:block;max-width:none;margin-top:9px;text-align:left}.driver-safety-card{grid-template-columns:1fr;text-align:center}.driver-photo{margin:auto}.driver-details b{margin:5px auto 0}.driver-contact{grid-column:auto;grid-template-columns:1fr 1fr}.driver-contact small{grid-column:1/-1}.operator-profile-editor{grid-template-columns:1fr}.operator-photo-preview{margin:auto}.offer-main{align-items:flex-start;flex-direction:column}.offer-price{margin-left:0;text-align:left}.completed-extras{align-items:flex-start;flex-direction:column}.operator-user-row{grid-template-columns:1fr}.operator-user-row>div:nth-child(3),.operator-user-row>div:nth-child(4){grid-column:auto}}


/* v6 separate portals and address lookup */
.portal-customer #operatorView,.portal-customer #adminView,.portal-customer #staffLoginDialog{display:none!important}
.portal-operator #bookView,.portal-operator #ridesView,.portal-operator #adminView,.portal-operator #customerAuthDialog,.portal-operator #customerProfileDialog,.portal-operator #ratingDialog{display:none!important}
.portal-admin #bookView,.portal-admin #ridesView,.portal-admin #operatorView,.portal-admin #customerAuthDialog,.portal-admin #customerProfileDialog,.portal-admin #ratingDialog{display:none!important}
.postcode-action{display:flex;gap:.45rem}.postcode-action input{min-width:0;flex:1}.postcode-action button{border:0;border-radius:10px;padding:0 .7rem;background:#171717;color:#fff;font-weight:700;white-space:nowrap;cursor:pointer}.address-results{width:100%;margin-top:.45rem}.lookup-status{display:block;min-height:1.15em;margin-top:.3rem;color:#666;font-size:.78rem}.portal-operator .topbar,.portal-admin .topbar{position:sticky;top:0;z-index:30}.portal-operator .dashboard,.portal-admin .dashboard{min-height:calc(100vh - 70px)}
@media(max-width:700px){.postcode-action{flex-direction:column}.postcode-action button{min-height:42px}.portal-operator .role-switcher,.portal-admin .role-switcher{display:none}}


/* v6.3: operator route facts remain visible before quoting */
.operator-ride-card{overflow:visible}
.operator-postcode-strip{position:sticky;top:0;z-index:3;display:grid;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr) auto;align-items:center;gap:12px;margin:-1px -1px 16px;padding:13px 16px;border:1px solid #fed7aa;border-radius:16px 16px 12px 12px;background:#fff7ed;box-shadow:0 5px 14px rgba(124,45,18,.08)}
.operator-postcode-strip span{display:grid;gap:2px;min-width:0}.operator-postcode-strip small{font-size:10px;font-weight:800;letter-spacing:.08em;color:#9a3412}.operator-postcode-strip strong{font-size:17px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#111827}.operator-postcode-strip>b{color:#f97316}.distance-badge{display:grid;gap:1px;min-width:115px;padding:8px 11px;border-radius:12px;background:#111827;color:#fff;text-align:center}.distance-badge strong{font-size:16px;color:#fff}.distance-badge small{font-size:10px;color:#d1d5db;letter-spacing:0}.distance-badge.pending{background:#6b7280}
@media(max-width:720px){.operator-postcode-strip{grid-template-columns:1fr auto 1fr;gap:7px;padding:11px}.operator-postcode-strip .distance-badge{grid-column:1/-1;width:100%;box-sizing:border-box}.operator-postcode-strip strong{font-size:15px}.operator-postcode-strip small{font-size:9px}}

/* v6.4 postcode visibility and saved-home controls */
.postcode-field{min-width:240px}.postcode-action{width:100%;align-items:stretch}.postcode-action input{display:block!important;width:100%!important;min-width:110px!important;height:50px!important;padding:0 12px!important;background:#fff!important;color:#111!important;-webkit-text-fill-color:#111!important;opacity:1!important;font-size:16px!important;font-weight:750!important;border:1px solid #d8d3cb!important;border-radius:11px!important}.postcode-action input::placeholder{color:#8b8881!important;-webkit-text-fill-color:#8b8881!important;opacity:1}.postcode-action button{min-height:50px}.saved-home-button{float:right;border:0;background:none;color:#d84c00;font-weight:800;cursor:pointer;padding:0;margin-top:-2px}.customer-auth-card{max-height:92vh;overflow:auto}
@media(max-width:780px){.postcode-field{min-width:0}.postcode-action input{min-width:0!important}.postcode-action button{padding:0 12px}.saved-home-button{float:none;display:block;margin:4px 0 7px}}


/* Ask 4 Ride v7 smart operations */
.brand-logo{width:170px;height:46px;object-fit:contain;object-position:left center}.brand-copy{display:none}.brand-mark-image{width:42px;height:42px}.pickup-choice{display:flex;gap:8px;margin:0 0 14px}.pickup-choice button{border:1px solid #ddd4ce;background:#fff;padding:11px 14px;border-radius:12px;font-weight:800}.pickup-choice button.selected{background:#171717;color:#fff;border-color:#171717}.operator-settings-card{display:flex;align-items:center;gap:24px;justify-content:space-between;background:#fff;border:1px solid #eadfd8;border-radius:20px;padding:18px 20px;margin-bottom:18px;box-shadow:0 10px 30px rgba(40,20,10,.05)}.operator-settings-card form{display:flex;align-items:end;gap:8px}.operator-settings-card input{width:120px;padding:10px;border:1px solid #d9cec7;border-radius:10px}.shift-switch{display:flex;align-items:center;gap:8px;cursor:pointer}.shift-switch input{display:none}.shift-switch span{width:48px;height:26px;border-radius:99px;background:#c9c9c9;position:relative}.shift-switch span:after{content:"";position:absolute;width:20px;height:20px;left:3px;top:3px;background:#fff;border-radius:50%;transition:.2s}.shift-switch input:checked+span{background:#1fa35b}.shift-switch input:checked+span:after{left:25px}.live-feedback{font-size:12px;color:#1a8d52;font-weight:800}.free-ride-badge{display:inline-flex;margin-top:5px;background:#e9fff2;color:#087a42;border:1px solid #a8e8c4;padding:5px 8px;border-radius:999px;font-weight:800}.loyalty-progress{display:block;color:#7b6d65;font-size:11px;margin-top:4px}.admin-ranking-panel{margin-bottom:18px}.ranking-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:10px}.ranking-card{display:flex;align-items:center;gap:10px;background:#fff;border:1px solid #eadfd8;border-radius:15px;padding:12px}.ranking-card>b{font-size:20px;color:#f45d05}.ranking-card>div{flex:1}.review-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:12px}.review-card{background:#fff;border:1px solid #eadfd8;border-radius:16px;padding:16px}.review-card>div{display:flex;justify-content:space-between}.review-card strong{color:#f45d05}.status-pill.suspended,.status-pill.disabled{background:#fff0ed;color:#c73522}.operator-photo img,.driver-photo img,.admin-photo img{width:100%;height:100%;object-fit:cover;display:block}.operator-photo,.driver-photo{overflow:hidden}
@media(max-width:760px){.brand-logo{width:138px;height:40px}.operator-settings-card{align-items:flex-start;flex-direction:column;gap:12px}.operator-settings-card form{width:100%}.operator-settings-card form label{flex:1}.operator-settings-card input{width:100%}.pickup-choice{position:sticky;top:70px;z-index:3;background:#fff;padding:8px 0}.pickup-choice button{flex:1;font-size:12px}.ranking-grid,.review-grid{grid-template-columns:1fr}.heading-actions{flex-wrap:wrap}}


/* v7.1 responsive postcode actions and operator ignore */
.route-grid{grid-template-columns:minmax(0,1fr) minmax(220px,245px)}
.postcode-field{min-width:0!important}
.postcode-action{display:grid!important;grid-template-columns:minmax(0,1fr) auto;gap:7px;align-items:stretch;width:100%}
.postcode-action input{min-width:0!important}
.postcode-action button{min-width:104px;max-width:118px;padding:0 10px!important;font-size:13px;line-height:1.15}
.mini-button.muted{background:#f3f1ee;color:#5d554f;border-color:#d9d3cc}
.mini-button.muted:hover{background:#e9e5e0;color:#191919}
@media(max-width:1180px) and (min-width:781px){
  .customer-workspace{grid-template-columns:minmax(300px,.72fr) minmax(600px,1.28fr);gap:18px;padding-left:18px;padding-right:18px}
  .hero-panel{padding:30px;min-height:590px}
  .hero-panel h1{font-size:52px}
  .booking-card{padding:26px}
}
@media(max-width:900px) and (min-width:781px){
  .customer-workspace{grid-template-columns:1fr;max-width:760px}
  .hero-panel{display:none}
}
@media(max-width:780px){
  .route-grid{grid-template-columns:1fr}
  .postcode-action{grid-template-columns:minmax(0,1fr) 108px!important}
  .postcode-action button{min-width:0;max-width:none;font-size:12px;padding:0 7px!important}
  .pickup-choice{position:static!important;display:grid;grid-template-columns:1fr 1fr}
  .pickup-choice button{min-width:0;white-space:normal;line-height:1.15}
}
@media(max-width:420px){
  .postcode-action{grid-template-columns:1fr!important}
  .postcode-action button{width:100%;min-height:44px!important}
  .pickup-choice{grid-template-columns:1fr}
}

/* v7.2 operator workflow, alerts and privacy */
.operator-side-nav{display:grid;gap:6px}.operator-side-nav button{width:100%}.operator-side-nav b{margin-left:auto}
.new-ride-alert{position:sticky;top:12px;z-index:20;display:flex;align-items:center;gap:14px;padding:16px 18px;margin-bottom:14px;border:2px solid #ff5a00;border-radius:16px;background:#fff7f1;box-shadow:0 12px 34px rgba(255,90,0,.2)}
.new-ride-alert strong{font-size:1rem}.new-ride-alert span{color:#71432b}.new-ride-alert.pulse{animation:newRidePulse .8s ease-in-out 3}
@keyframes newRidePulse{50%{transform:scale(1.015);box-shadow:0 0 0 8px rgba(255,90,0,.14)}}
.privacy-redacted{margin-top:12px;padding:10px 12px;border-radius:12px;background:#f3f4f6;color:#545b66;font-size:.82rem;font-weight:700}
.privacy-note{margin:18px 4px 0;color:#6a717b;font-size:.78rem;line-height:1.5}
.operator-review-card{min-height:150px}.operator-review-card strong{color:#f59e0b;letter-spacing:2px}
@media(max-width:780px){.operator-side-nav{grid-template-columns:repeat(2,minmax(0,1fr));padding:8px}.operator-side-nav button{min-height:46px;font-size:.78rem}.operator-side-nav button:last-child{grid-column:1/-1}.new-ride-alert{top:6px;align-items:flex-start}.heading-actions{gap:7px}.heading-actions #operatorSoundToggle{order:3;width:100%}}

.payment-status-card,.operator-payment{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;border:1px solid #e5e0d9;border-radius:14px;background:#faf9f7;margin:12px 0}.payment-status-card span,.operator-payment{line-height:1.25}.payment-status-card small,.operator-payment small{display:block;color:#6d6b67;margin-top:3px}.payment-status-card.attention,.operator-payment.pending{border-color:#f7b98d;background:#fff7ef}.payment-status-card.card,.operator-payment.paid{border-color:#a7dfba;background:#f0fff5}.payment-status-card.cash,.operator-payment.cash{border-color:#b8cfee;background:#f4f8ff}.operator-payment{display:block;font-size:14px}.operator-payment strong{font-size:15px}.payment-choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:20px 0}.payment-choice{display:flex;align-items:center;gap:12px;text-align:left;padding:18px;border:1px solid #ded8d0;border-radius:15px;background:#fff;cursor:pointer}.payment-choice:hover{border-color:#f45d05}.payment-choice>b{display:grid;place-items:center;width:38px;height:38px;border-radius:10px;background:#f3f1ed;font-size:20px}.payment-choice span{display:block}.payment-choice small{display:block;color:#6d6b67;margin-top:3px}.primary-choice{background:#fff8f3;border-color:#f6b386}@media(max-width:560px){.payment-choice-grid{grid-template-columns:1fr}.payment-status-card{align-items:flex-start;flex-direction:column}.payment-status-card .mini-button{width:100%}}

/* v8.1 responsive dashboard and stable controls */
@media (max-width: 820px) {
  html,body{max-width:100%;overflow-x:hidden}
  body.portal-admin .topbar,body.portal-operator .topbar{position:sticky;top:0;z-index:40}
  body.portal-admin .dashboard,body.portal-operator .dashboard{display:block!important;width:100%;min-width:0}
  body.portal-admin .sidebar,body.portal-operator .sidebar{position:sticky!important;top:64px;z-index:30;width:100%!important;height:auto!important;min-height:0!important;display:block!important;padding:8px!important;border-radius:0}
  body.portal-admin .side-brand,body.portal-operator .side-brand{display:none!important}
  body.portal-admin .sidebar nav,body.portal-operator .sidebar nav{display:flex!important;gap:7px;overflow-x:auto;scrollbar-width:none;padding:0!important}
  body.portal-admin .sidebar nav::-webkit-scrollbar,body.portal-operator .sidebar nav::-webkit-scrollbar{display:none}
  body.portal-admin .sidebar nav button,body.portal-operator .sidebar nav button{flex:0 0 auto!important;width:auto!important;min-width:118px;min-height:44px;justify-content:center;padding:9px 11px!important;white-space:nowrap}
  body.portal-admin .sidebar .online,body.portal-operator .sidebar .online{display:none!important}
  body.portal-admin .dashboard-content,body.portal-operator .dashboard-content{width:100%!important;max-width:100%!important;min-width:0!important;padding:12px!important;overflow:visible!important}
  body.portal-admin .page-heading,body.portal-operator .page-heading{display:block!important;margin-bottom:12px}
  body.portal-admin .page-heading h1,body.portal-operator .page-heading h1{font-size:clamp(1.6rem,8vw,2.25rem)}
  body.portal-admin .heading-actions,body.portal-operator .heading-actions{display:grid!important;grid-template-columns:1fr 1fr;width:100%;margin-top:12px;gap:8px}
  body.portal-admin .heading-actions>*:only-child,body.portal-operator .heading-actions>*:only-child{grid-column:1/-1}
  body.portal-admin .admin-toolbar,body.portal-operator .admin-toolbar{display:grid!important;grid-template-columns:1fr;gap:8px}
  body.portal-admin .user-table,body.portal-admin .ride-grid,body.portal-operator .ride-grid{display:grid!important;grid-template-columns:1fr!important;gap:10px;width:100%;min-width:0}
  body.portal-admin .user-row{display:grid!important;grid-template-columns:1fr!important;gap:10px;padding:13px;border-radius:16px;min-width:0}
  body.portal-admin .user-row>div{min-width:0;overflow-wrap:anywhere}
  body.portal-admin .admin-user-actions{justify-content:flex-start!important;flex-wrap:wrap}
  body.portal-admin dialog,body.portal-operator dialog{width:calc(100vw - 20px)!important;max-width:calc(100vw - 20px)!important;max-height:calc(100dvh - 20px);margin:auto;padding:0}
  body.portal-admin dialog>*,body.portal-operator dialog>*{max-width:100%!important;border-radius:18px!important}
  body.portal-admin .dialog-form-grid,body.portal-operator .dialog-form-grid{grid-template-columns:1fr!important}
  .ride-card,.operator-ride-card{width:100%;min-width:0;overflow:hidden}
  .operator-postcode-strip{grid-template-columns:1fr auto 1fr!important}
  .quote-form{grid-template-columns:1fr 1fr!important}
  .quote-form label:nth-child(3),.quote-form button{grid-column:1/-1!important}
  .card-actions{display:grid!important;grid-template-columns:1fr;gap:8px}
  .card-actions .mini-button{width:100%}
}
@media (max-width: 480px) {
  body.portal-admin .topbar,body.portal-operator .topbar{padding:8px 10px}
  body.portal-admin .brand-logo,body.portal-operator .brand-logo{width:128px}
  body.portal-admin .profile-button,body.portal-operator .profile-button{min-width:48px}
  body.portal-admin .sidebar,body.portal-operator .sidebar{top:59px}
  body.portal-admin .sidebar nav button,body.portal-operator .sidebar nav button{min-width:105px;font-size:.75rem}
  body.portal-admin .heading-actions,body.portal-operator .heading-actions{grid-template-columns:1fr}
  .quote-form{grid-template-columns:1fr!important}
  .quote-form>*{grid-column:1!important}
  .operator-postcode-strip{grid-template-columns:1fr auto 1fr!important;padding:10px 8px!important}
  .operator-postcode-strip strong{font-size:13px!important;overflow-wrap:anywhere}
  .driver-safety-card{min-width:0}
  .driver-photo img,.offer-operator img,.admin-photo img{display:block;width:100%;height:100%;object-fit:cover}
}


/* v8.2 production hardening */
.ride-success-overlay{position:fixed;inset:0;z-index:9999;display:grid;place-items:center;padding:20px;background:rgba(20,16,12,.52);backdrop-filter:blur(8px);opacity:0;visibility:hidden;transition:.22s ease}.ride-success-overlay.show{opacity:1;visibility:visible}.ride-success-card{width:min(360px,100%);padding:30px 24px;border-radius:24px;background:#fff;text-align:center;box-shadow:0 28px 90px rgba(0,0,0,.28);transform:translateY(20px) scale(.96);transition:.25s ease}.ride-success-overlay.show .ride-success-card{transform:none}.success-tick{display:grid;place-items:center;width:68px;height:68px;margin:0 auto 14px;border-radius:50%;background:#1ea85b;color:#fff;font-size:34px;font-weight:900;animation:successPop .5s ease}.ride-success-card h2{margin:0 0 7px}.ride-success-card p{margin:0;color:#666}.success-loader{display:flex;justify-content:center;gap:6px;margin-top:18px}.success-loader i{width:8px;height:8px;border-radius:50%;background:#f45d05;animation:successDots .9s infinite}.success-loader i:nth-child(2){animation-delay:.12s}.success-loader i:nth-child(3){animation-delay:.24s}@keyframes successPop{0%{transform:scale(.4)}70%{transform:scale(1.12)}100%{transform:scale(1)}}@keyframes successDots{0%,100%{transform:translateY(0);opacity:.4}50%{transform:translateY(-6px);opacity:1}}
body.has-live-request .topbar{box-shadow:0 0 0 3px rgba(244,93,5,.35),0 10px 30px rgba(244,93,5,.18)}body.has-live-request #operatorAlert{animation:urgentFlash 1.15s infinite!important}body.has-live-request .operator-tab[data-filter="live"]{animation:urgentTab 1.15s infinite}@keyframes urgentFlash{0%,100%{background:#fff4ec;box-shadow:0 0 0 0 rgba(244,93,5,.35)}50%{background:#ffd9c1;box-shadow:0 0 0 8px rgba(244,93,5,0)}}@keyframes urgentTab{0%,100%{filter:none}50%{filter:brightness(1.35)}}
.mobile-menu-button{display:none;width:42px;height:42px;border:1px solid #ddd8d0;border-radius:11px;background:#fff;padding:10px}.mobile-menu-button span{display:block;height:2px;margin:4px 0;border-radius:2px;background:#171717}
.portal-admin .topbar,.portal-operator .topbar{position:fixed!important;inset:0 0 auto 0;z-index:100}.portal-admin main,.portal-operator main{padding-top:70px}.portal-admin .sidebar,.portal-operator .sidebar{top:70px!important}.portal-admin .page-heading,.portal-operator .page-heading{position:sticky;top:70px;z-index:25;background:#f8f6f2;padding-top:12px;padding-bottom:12px}.portal-operator .operator-tab-strip{position:sticky;top:158px;z-index:24;background:#f8f6f2;padding:8px 0}
@media(max-width:780px){
 body.portal-admin,body.portal-operator{overflow-x:hidden}.portal-admin main,.portal-operator main{padding-top:60px}.portal-admin .topbar,.portal-operator .topbar{height:60px;min-height:60px;grid-template-columns:1fr auto auto!important;padding:7px 10px!important}.portal-admin .topbar .role-switcher,.portal-operator .topbar .role-switcher{display:none!important}.mobile-menu-button{display:block}.portal-admin .profile-button,.portal-operator .profile-button{min-width:52px;max-width:82px;overflow:hidden;text-overflow:ellipsis}.portal-admin .dashboard,.portal-operator .dashboard{display:block!important}.portal-admin .sidebar,.portal-operator .sidebar{position:fixed!important;top:60px!important;left:0;right:0;z-index:90;display:block!important;height:auto!important;max-height:calc(100vh - 60px);overflow:auto;padding:10px!important;background:#171717;transform:translateY(-115%);transition:transform .22s ease;box-shadow:0 20px 40px rgba(0,0,0,.3)}body.mobile-menu-open .sidebar{transform:translateY(0)}.portal-admin .sidebar .side-brand,.portal-operator .sidebar .side-brand{display:none}.portal-admin .sidebar nav,.portal-operator .sidebar nav{display:grid!important;grid-template-columns:1fr!important;overflow:visible!important}.portal-admin .sidebar nav button,.portal-operator .sidebar nav button{width:100%!important;min-width:0!important;justify-content:flex-start!important}.portal-admin .dashboard-content,.portal-operator .dashboard-content{padding:10px!important;overflow:visible}.portal-admin .page-heading,.portal-operator .page-heading{top:60px;margin:0 -10px 10px;padding:10px 12px;background:rgba(248,246,242,.97);backdrop-filter:blur(12px)}.portal-admin .page-heading h1,.portal-operator .page-heading h1{font-size:1.45rem}.portal-admin .page-heading p,.portal-operator .page-heading p{font-size:.78rem}.portal-admin .heading-actions,.portal-operator .heading-actions{display:flex;gap:6px;overflow-x:auto;width:100%}.portal-admin .heading-actions>*,.portal-operator .heading-actions>*{flex:0 0 auto;min-height:38px}.portal-operator .operator-tab-strip{top:154px;margin:0 -10px;padding:8px 10px;overflow-x:auto;white-space:nowrap;background:rgba(248,246,242,.97);backdrop-filter:blur(12px)}.portal-operator .ride-card,.portal-admin .ride-card{border-radius:15px;padding:12px}.portal-operator .operator-postcode-strip{grid-template-columns:1fr auto 1fr!important}.portal-operator .quote-form{grid-template-columns:1fr!important}.portal-operator .quote-form label,.portal-operator .quote-form button{grid-column:auto!important}.portal-admin .user-row{display:block!important}.portal-admin .user-row>div{margin-bottom:10px}.portal-admin dialog,.portal-operator dialog{max-width:100vw!important;margin:0!important}.portal-admin dialog[open],.portal-operator dialog[open]{width:100vw!important;height:100dvh!important;max-height:100dvh!important;border-radius:0!important}.portal-admin .login-card,.portal-operator .login-card{max-height:100dvh;overflow:auto;border-radius:0!important}.operator-photo-card img,.driver-photo img,.offer-operator img,.admin-photo img{display:block!important;object-fit:cover;background:#eee;transform:translateZ(0)}
}
@media(max-width:480px){.portal-admin .page-heading,.portal-operator .page-heading{position:sticky!important}.portal-operator .operator-tab-strip{top:150px}.card-actions{display:grid!important;grid-template-columns:1fr!important}.card-actions>*{width:100%!important}.operator-contact-actions{display:grid!important;grid-template-columns:1fr 1fr!important}.operator-contact-actions span,.operator-contact-actions b{grid-column:1/-1}.operator-contact-actions a{width:100%}.brand-logo{max-width:150px}}


/* v8.3 financial dashboard, wide-screen loyalty fix and persistent alert */
.operator-settings-card{display:grid!important;grid-template-columns:minmax(260px,1fr) minmax(250px,auto) max-content;align-items:end;overflow:visible;min-width:0}.operator-settings-card>div,.operator-settings-card form{min-width:0}.operator-settings-card small{display:block;max-width:650px;line-height:1.45}.operator-settings-card .live-feedback{white-space:nowrap;align-self:center}.earnings-panel{background:#fff;border:1px solid #eadfd8;border-radius:20px;padding:18px 20px;margin-bottom:18px;box-shadow:0 10px 30px rgba(40,20,10,.05)}.earnings-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.admin-total-cards{grid-template-columns:repeat(4,minmax(0,1fr))}.earnings-cards article{min-width:0;padding:16px;border-radius:15px;background:linear-gradient(145deg,#fff7f1,#fff);border:1px solid #f0ded1}.earnings-cards small,.earnings-cards span,.earnings-cards strong{display:block}.earnings-cards small{font-size:10px;font-weight:900;letter-spacing:.08em;text-transform:uppercase;color:#8a6b59}.earnings-cards strong{font-size:clamp(22px,3vw,34px);margin:5px 0;overflow-wrap:anywhere}.earnings-cards span{font-size:10px;color:#756a63}.earnings-table{display:grid;gap:10px;margin-top:14px}.earning-row{display:grid;grid-template-columns:minmax(170px,1.4fr) repeat(3,minmax(105px,.7fr)) minmax(300px,1.4fr) auto;gap:12px;align-items:center;background:#fff;border:1px solid #eadfd8;border-radius:15px;padding:13px}.earning-row strong,.earning-row small,.earning-row b{display:block}.earning-row small{font-size:10px;color:#777;margin-top:3px}.commission-form{display:grid;grid-template-columns:1fr 90px auto;gap:6px}.commission-form select,.commission-form input{min-width:0;height:37px;border:1px solid #d7cec8;border-radius:8px;padding:0 8px}.operator-alert:not(.hidden),body.has-live-request .operator-alert{animation:attentionFlash .8s infinite alternate!important}@keyframes attentionFlash{from{box-shadow:0 0 0 0 rgba(244,93,5,.18);filter:brightness(1)}to{box-shadow:0 0 0 12px rgba(244,93,5,.02);filter:brightness(1.13)}}
@media(max-width:1180px){.operator-settings-card{grid-template-columns:1fr auto}.operator-settings-card .live-feedback{grid-column:1/-1}.earning-row{grid-template-columns:1fr 1fr 1fr}.earning-row .commission-form{grid-column:1/-1}.earning-row>.earning-csv{justify-self:start}.admin-total-cards{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.operator-settings-card{grid-template-columns:1fr!important}.operator-settings-card form{display:grid!important;grid-template-columns:1fr auto;width:100%}.operator-settings-card .live-feedback{white-space:normal}.earnings-cards,.admin-total-cards{grid-template-columns:1fr 1fr}.earning-row{grid-template-columns:1fr 1fr}.earning-row>div:first-child,.earning-row .commission-form{grid-column:1/-1}.commission-form{grid-template-columns:1fr 90px}.commission-form button{grid-column:1/-1}.earning-row>.earning-csv{grid-column:1/-1;width:100%}}
@media(max-width:420px){.earnings-cards,.admin-total-cards{grid-template-columns:1fr}.earning-row{grid-template-columns:1fr}.earning-row>*{grid-column:auto!important}.commission-form{grid-template-columns:1fr}}

/* v8.5 mobile offer photo hardening */
.offer-operator{display:inline-flex!important;align-items:center!important;gap:9px!important;min-width:0!important;max-width:100%!important}
.offer-operator>img,.offer-operator>i{width:42px!important;height:42px!important;min-width:42px!important;max-width:42px!important;min-height:42px!important;max-height:42px!important;aspect-ratio:1/1!important;border-radius:50%!important;object-fit:cover!important;object-position:center!important;flex:0 0 42px!important;display:block!important}
.offer-item .offer-main{width:100%;min-width:0}
.offer-item .offer-main>.offer-operator{width:auto!important}
@media(max-width:520px){.offer-item{overflow:hidden}.offer-main{width:100%!important}.offer-operator>span{min-width:0!important}.offer-operator strong,.offer-operator small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:210px}.offer-price{width:100%;padding-left:51px;margin-top:-7px}}

/* v8.6 live availability, status feedback, robust portrait images and payment UI */
.live-operators-area{display:flex;align-items:center;gap:10px;margin:14px 0 2px;padding:11px 12px;border:1px solid var(--line);border-radius:14px;background:#faf9f7;min-height:58px}.live-operators-area.available{border-color:#bfe3ca;background:#f3fbf6}.live-operators-area.none-live{border-color:#ead7c9;background:#fff8f2}.live-dot{width:10px;height:10px;flex:0 0 auto;border-radius:50%;background:#20b765;box-shadow:0 0 0 6px rgba(32,183,101,.12);animation:livePulse 1.5s infinite}.live-dot.muted{background:#aaa;box-shadow:none;animation:none}.live-operators-area strong,.live-operators-area small{display:block}.live-operators-area strong{font-size:12px}.live-operators-area small{font-size:10px;color:#707070;margin-top:2px}.live-operator-copy{min-width:0;flex:1}.live-operator-avatars{display:flex;align-items:center;padding-left:8px}.live-operator-avatar{width:34px;height:34px;margin-left:-8px;border:2px solid #fff;border-radius:50%;overflow:hidden;display:grid;place-items:center;background:#171717;color:#fff;font-size:9px;font-weight:900;box-shadow:0 2px 8px rgba(0,0,0,.12)}.live-operator-avatar img{width:100%;height:100%;object-fit:cover;display:block}.live-operator-avatar span{display:grid;place-items:center;width:100%;height:100%}@keyframes livePulse{50%{box-shadow:0 0 0 10px rgba(32,183,101,0)}}
.ride-live-status{display:grid;grid-template-columns:auto minmax(0,1fr);gap:10px;align-items:center;margin:12px 0;padding:12px;border-radius:14px;background:linear-gradient(135deg,#fff5ec,#fff);border:1px solid #f4d6bd;position:relative;overflow:hidden}.ride-live-status:after{content:"";position:absolute;inset:0 auto 0 0;width:3px;background:var(--orange)}.ride-live-status strong,.ride-live-status small{display:block}.ride-live-status strong{font-size:12px}.ride-live-status small{font-size:10px;color:#6f625a;margin-top:2px}.live-status-icon{width:34px;height:34px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:var(--orange);color:#fff;font-weight:900}.live-status-icon i{width:4px;height:4px;margin:0 2px;border-radius:50%;background:#fff;animation:waitingDots 1.2s infinite}.live-status-icon i:nth-child(2){animation-delay:.18s}.live-status-icon i:nth-child(3){animation-delay:.36s}.mini-progress{grid-column:1/-1;display:grid;grid-template-columns:repeat(6,1fr);gap:4px}.mini-progress b{height:3px;border-radius:99px;background:#e5e1dd}.mini-progress b.done{background:var(--orange)}.cancelled-state{background:#fff5f5;border-color:#efcccc}.cancelled-state:after{background:#b42318}@keyframes waitingDots{0%,80%,100%{transform:translateY(0);opacity:.45}40%{transform:translateY(-3px);opacity:1}}
.payment-shell{width:min(520px,calc(100vw - 24px));padding:30px;border-radius:24px;background:linear-gradient(180deg,#fff,#fbfaf8)}.payment-shield{width:48px;height:48px;display:grid;place-items:center;border-radius:16px;background:#eaf8ef;color:#138b4d;font-size:24px;font-weight:900;margin-bottom:14px}.payment-trust-row{display:flex;flex-wrap:wrap;gap:7px;margin:14px 0}.payment-trust-row span{padding:6px 8px;border-radius:99px;background:#f3f2ef;font-size:9px;font-weight:800;color:#575757}.professional-payment-grid{display:grid;grid-template-columns:1fr;gap:10px;margin-top:16px}.professional-payment-grid .payment-choice{position:relative;display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:center;width:100%;padding:16px;border:1px solid #ddd8d2;border-radius:16px;background:#fff;text-align:left;transition:.18s ease}.professional-payment-grid .payment-choice:hover{transform:translateY(-1px);box-shadow:0 10px 24px rgba(0,0,0,.08);border-color:#bbb}.professional-payment-grid .primary-choice{background:#171717;color:#fff;border-color:#171717}.professional-payment-grid .payment-icon{width:42px;height:42px;display:grid;place-items:center;border-radius:12px;background:#f2f0ed;color:#171717;font-size:20px}.professional-payment-grid strong,.professional-payment-grid small{display:block}.professional-payment-grid strong{font-size:14px}.professional-payment-grid small{font-size:10px;margin-top:3px;color:#777}.professional-payment-grid .primary-choice small{color:#c8c8c8}.professional-payment-grid em{position:absolute;top:7px;right:9px;padding:3px 6px;border-radius:99px;background:var(--orange);color:#fff;font-size:7px;font-style:normal;font-weight:900;letter-spacing:.06em}.professional-payment-grid i{font-style:normal;font-size:18px}.stripe-note{display:flex;justify-content:space-between;gap:12px;margin-top:14px;padding-top:12px;border-top:1px solid var(--line)}.stripe-note span{font-size:10px;font-weight:900}.stripe-note small{font-size:9px;color:#777;text-align:right}
@media(max-width:560px){.live-operators-area{align-items:flex-start}.live-operator-avatars{max-width:105px;overflow:hidden;margin-top:2px}.payment-shell{padding:22px 16px;border-radius:20px}.payment-trust-row{display:grid;grid-template-columns:1fr 1fr}.payment-trust-row span:last-child{grid-column:1/-1}.stripe-note{display:block}.stripe-note small{display:block;text-align:left;margin-top:3px}.offer-operator img,.driver-photo img,.live-operator-avatar img{width:100%!important;height:100%!important;max-width:100%!important;aspect-ratio:1/1!important;object-fit:cover!important}}


/* ===== Ask 4 Ride v9.1 production hardening ===== */
[hidden]{display:none!important}
html{scroll-behavior:smooth;scroll-padding-top:110px}
body{min-width:320px}
.brand-logo{width:min(220px,38vw)!important;height:54px!important;object-fit:contain!important;object-position:left center!important}
.brand-mark-image{object-fit:contain!important}
.offer-avatar{width:44px;height:44px;min-width:44px;border-radius:50%;overflow:hidden;display:grid;place-items:center;background:#171717;color:#fff;flex:0 0 44px;isolation:isolate}
.offer-avatar img,.offer-avatar .photo-fallback,.driver-photo img,.driver-photo .photo-fallback,.live-operator-avatar img,.live-operator-avatar .photo-fallback,.admin-photo img,.admin-photo .photo-fallback{width:100%!important;height:100%!important;display:grid;place-items:center;object-fit:cover!important;object-position:center!important;border-radius:inherit}
.photo-fallback{background:#171717;color:#fff;font-size:.78rem;font-weight:900;letter-spacing:.04em}
.offer-operator{display:flex!important;align-items:center!important;gap:10px!important;min-width:0!important}
.offer-operator>img,.offer-operator>i{display:none!important}
.offer-identity-copy{min-width:0;display:block}.offer-identity-copy strong,.offer-identity-copy small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.offer-item{contain:layout paint;overflow:hidden}
.driver-photo{isolation:isolate}.driver-photo>.photo-fallback{font-size:1rem}
.live-sync-badge{display:inline-flex;align-items:center;gap:6px;min-height:38px;padding:0 11px;border:1px solid #bfe4cc;border-radius:999px;background:#effaf3;color:#15723b;font-size:.72rem;font-weight:900;white-space:nowrap}.live-sync-badge:before{content:"";width:8px;height:8px;border-radius:50%;background:#20b765;box-shadow:0 0 0 5px rgba(32,183,101,.12);animation:livePulse 1.6s infinite}
.connection-badge{position:fixed;right:12px;bottom:calc(12px + env(safe-area-inset-bottom));z-index:220;pointer-events:none;padding:8px 11px;border-radius:999px;background:rgba(23,23,23,.88);backdrop-filter:blur(10px);color:#fff;font-size:.7rem;font-weight:900;box-shadow:0 8px 30px rgba(0,0,0,.18);opacity:.76;transition:.2s}.connection-badge.offline{background:#a32618;opacity:1}
.pwa-install-bar{position:fixed;left:50%;bottom:calc(18px + env(safe-area-inset-bottom));z-index:240;width:min(560px,calc(100% - 24px));transform:translateX(-50%);display:flex;align-items:center;gap:12px;padding:12px;border:1px solid rgba(0,0,0,.08);border-radius:18px;background:rgba(255,255,255,.96);backdrop-filter:blur(18px);box-shadow:0 20px 60px rgba(0,0,0,.22)}.pwa-install-bar>div{display:flex;align-items:center;gap:10px;min-width:0;flex:1}.pwa-install-bar img{width:44px;height:44px;flex:0 0 44px}.pwa-install-bar strong,.pwa-install-bar small{display:block}.pwa-install-bar strong{font-size:.88rem}.pwa-install-bar small{font-size:.7rem;color:#6c655f;line-height:1.3}.pwa-install-bar>button{border:0;border-radius:11px;background:#f45d05;color:#fff;padding:10px 14px;font-weight:900}.pwa-install-bar .pwa-dismiss{background:#f1efec;color:#171717;padding:8px 11px}
.ride-success-overlay{position:fixed;inset:0;z-index:500;display:grid;place-items:center;padding:20px;background:rgba(20,14,10,.62);backdrop-filter:blur(8px);opacity:0;visibility:hidden;transition:.22s}.ride-success-overlay.show{opacity:1;visibility:visible}.ride-success-card{width:min(400px,100%);padding:30px 24px;text-align:center;border-radius:26px;background:#fff;box-shadow:0 30px 90px rgba(0,0,0,.3);transform:translateY(18px) scale(.96);transition:.28s}.ride-success-overlay.show .ride-success-card{transform:none}.success-tick{width:78px;height:78px;margin:0 auto 16px;border-radius:50%;display:grid;place-items:center;background:#eaf9ef;color:#138247;font-size:2.3rem;font-weight:950;animation:successPop .55s cubic-bezier(.2,1.4,.4,1)}.success-loader{display:flex;justify-content:center;gap:7px;margin-top:16px}.success-loader i{width:9px;height:9px;border-radius:50%;background:#f45d05;animation:waitDot 1s infinite}.success-loader i:nth-child(2){animation-delay:.16s}.success-loader i:nth-child(3){animation-delay:.32s}@keyframes successPop{0%{transform:scale(.3) rotate(-20deg)}100%{transform:scale(1)}}@keyframes waitDot{0%,70%,100%{transform:translateY(0);opacity:.35}35%{transform:translateY(-8px);opacity:1}}
.topbar{position:sticky!important;top:0!important;z-index:180!important;backdrop-filter:blur(18px);background:rgba(255,255,255,.94)!important}
.ride-card{content-visibility:auto;contain-intrinsic-size:560px}
.payment-dialog .modal-card{max-height:min(760px,calc(100dvh - 24px));overflow:auto}
@media(max-width:760px){
 html{scroll-padding-top:124px}.brand-logo{width:170px!important;height:46px!important}.topbar{padding-left:max(12px,env(safe-area-inset-left))!important;padding-right:max(12px,env(safe-area-inset-right))!important}.pwa-install-bar{bottom:calc(12px + env(safe-area-inset-bottom))}.connection-badge{display:none}.offer-item{padding:14px!important}.offer-main{width:100%;min-width:0}.offer-operator{width:100%!important}.offer-price{padding-left:54px!important;width:100%!important}.offer-actions{padding-left:54px;display:flex;gap:8px;flex-wrap:wrap}.driver-safety-card{grid-template-columns:66px 1fr!important;text-align:left!important}.driver-photo{width:60px!important;height:60px!important;margin:0!important}.driver-contact{grid-column:1/-1!important;grid-template-columns:1fr 1fr!important}.live-sync-badge{order:-1}.customer-rides-page .heading-actions{display:flex!important;overflow-x:auto;padding-bottom:3px}.customer-rides-page .heading-actions>*{flex:0 0 auto}.ride-live-status{position:relative;overflow:hidden}
}
@media(max-width:430px){
 .brand-logo{width:148px!important;height:42px!important}.profile-button{min-width:58px!important}.offer-avatar{width:42px;height:42px;min-width:42px}.offer-actions{padding-left:0}.offer-price{padding-left:52px!important}.pwa-install-bar small{display:none}.pwa-install-bar{gap:7px}.pwa-install-bar>button{padding:9px 11px}.ride-card{padding:14px!important}.ride-card-head h3{font-size:1.12rem!important}.route-copy strong{font-size:1rem!important}.payment-choice-grid{grid-template-columns:1fr!important}.professional-payment-grid .payment-choice{min-height:88px}.live-sync-badge{font-size:.65rem;padding:0 9px}
}
.negotiation-history{margin-top:10px;border-top:1px solid var(--line);padding-top:8px}.negotiation-history summary{cursor:pointer;color:#6d625b;font-size:.76rem;font-weight:850;padding:7px 0}.negotiation-history .offer-list{margin-top:7px}.offer-item.compact-history{opacity:.78;padding:10px}.offer-item.compact-history .offer-avatar{width:34px;height:34px;min-width:34px}.offer-item.compact-history .offer-actions{display:none}
body.pwa-install-visible{padding-bottom:110px}

/* v9.3 location-first Scotland rollout */
.live-operators-box{position:relative;overflow:hidden;border:1px solid #dce9df;background:linear-gradient(135deg,#f6fff8,#fff);box-shadow:0 8px 24px rgba(15,118,60,.08)}
.live-operators-box strong{font-size:14px}.live-operators-box .live-dot:not(.muted){box-shadow:0 0 0 6px rgba(34,197,94,.12)}
@media(max-width:560px){.live-operators-box{position:sticky;top:132px;z-index:8}.journey-step-one .postcode-action{grid-template-columns:minmax(0,1fr) auto}}


/* ===== Ask 4 Ride v9.5 customer UX polish ===== */
.portal-customer{background:linear-gradient(180deg,#f8f6f3 0,#f5f2ee 100%)}
.portal-customer .topbar{border-bottom:1px solid rgba(219,210,200,.9);box-shadow:0 10px 30px rgba(51,35,20,.04)}
.customer-workspace{align-items:start}
.hero-panel{background:radial-gradient(circle at top left,rgba(244,93,5,.08),transparent 34%),linear-gradient(145deg,#fff 0,#fff8f1 54%,#fff 100%)}
.booking-card{position:relative;overflow:hidden;background:linear-gradient(180deg,#fff 0,#fffdfa 100%);border:1px solid #e8dfd8;box-shadow:0 18px 45px rgba(44,30,19,.08)}
.booking-card:before{content:'';position:absolute;inset:0 auto auto 0;width:100%;height:4px;background:linear-gradient(90deg,#f45d05,#ff8a1d,#ffd6bb)}
.booking-card .eyebrow{color:#cb4d00}
.pickup-choice{padding:6px;border:1px solid #efe6de;border-radius:16px;background:#fbf8f5;box-shadow:inset 0 1px 0 rgba(255,255,255,.85)}
.pickup-choice button{display:flex;align-items:center;justify-content:center;gap:8px;min-height:48px;border-radius:12px;border:0;background:transparent;color:#453d37;font-weight:900}
.pickup-choice button.selected{background:#171717;color:#fff;box-shadow:0 10px 18px rgba(23,23,23,.16)}
.saved-home-button{display:none!important}
.route-grid{gap:16px 14px}
.field-group label{font-size:12px;color:#3d342d;letter-spacing:.02em}
.input-wrap{position:relative}
.input-wrap input{height:54px;padding-left:48px;padding-right:48px;border-color:#ddd4cc;border-radius:14px;background:#fff}
.route-dot{left:16px;top:50%;transform:translateY(-50%);width:11px;height:11px;box-shadow:0 0 0 4px rgba(244,93,5,.12)}
.drop-dot{box-shadow:0 0 0 4px rgba(23,23,23,.1)}
.location-icon{right:7px;top:7px;width:38px;height:38px;border:1px solid #e6ddd6;border-radius:12px;background:#f7f4f1;color:#504843}
.postcode-field label,.address-lookup-group label{display:flex;align-items:center;justify-content:space-between}
.postcode-action{grid-template-columns:minmax(0,1fr) 116px!important;gap:8px!important}
.postcode-action input{height:54px!important;border-radius:14px!important;border-color:#ddd4cc!important;background:#fff!important}
.postcode-action button{min-height:54px!important;min-width:116px;border-radius:14px!important;background:linear-gradient(180deg,#1b1b1b,#0d0d0d)!important;box-shadow:0 10px 20px rgba(0,0,0,.12);font-size:13px!important}
.lookup-status{margin-top:6px;font-size:.79rem;line-height:1.35;color:#756b64}
.route-connector{left:20px;top:96px;height:52px}
.route-connector span{border-left:2px dashed #d5ccc4}
.live-operators-area{margin-top:16px;padding:14px 16px;min-height:74px;border-radius:18px}
.live-operators-box{border:1px solid #d9eadf;background:linear-gradient(135deg,#f4fcf7,#fff 58%);box-shadow:0 14px 26px rgba(19,127,68,.08)}
.live-operators-box.none-live{border-color:#eeded0;background:linear-gradient(135deg,#fff9f4,#fff)}
.live-operator-head strong{font-size:15px;line-height:1.2}
.live-operator-head small{font-size:11px;line-height:1.4;margin-top:4px}
.live-operator-meta{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.live-area-pill,.live-operator-tag{display:inline-flex;align-items:center;min-height:28px;padding:0 10px;border-radius:999px;font-size:10px;font-weight:900;letter-spacing:.04em;text-transform:uppercase}
.live-area-pill{background:#fff;border:1px solid #d8e6dd;color:#355646}
.live-operator-tag.positive{background:#e8f8ee;border:1px solid #b7dfc7;color:#187a43}
.live-operator-tag.muted{background:#f4efe9;border:1px solid #e5d8cb;color:#7b6758}
.live-operator-avatars{gap:0;padding-left:10px}
.live-operator-avatar{width:40px;height:40px;margin-left:-6px;border:3px solid #fff;box-shadow:0 8px 14px rgba(0,0,0,.12)}
.secure-note{margin-top:16px;padding-top:12px;border-top:1px solid #f0e7e0}
.primary-action{box-shadow:0 14px 28px rgba(244,93,5,.22)}
.primary-action:hover{transform:translateY(-1px)}
.mobile-only-action,.desktop-submit{font-size:16px}
.customer-rides-page .ride-section{background:transparent}
@media (min-width:1060px){
  .booking-column{gap:16px}
  .account-strip{border-radius:20px;padding:15px 18px}
}
@media (max-width:1050px){
  .booking-column{max-width:820px;margin:0 auto}
}
@media (max-width:780px){
  .booking-card{padding:18px 16px 20px}
  .pickup-choice{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:4px}
  .pickup-choice button{padding:10px 12px;line-height:1.2}
  .route-grid{gap:14px}
  .route-connector{display:none!important}
  .input-wrap input{height:52px}
  .postcode-action{grid-template-columns:minmax(0,1fr) 108px!important}
  .live-operators-area{padding:13px 14px}
}
@media (max-width:560px){
  .customer-workspace{padding:12px}
  .booking-card,.account-strip{border-radius:20px}
  .form-heading{align-items:flex-start;gap:10px}
  .form-heading h2{font-size:2rem;line-height:1.02}
  .pickup-choice{grid-template-columns:1fr}
  .postcode-action{grid-template-columns:1fr!important}
  .postcode-action button{width:100%;min-width:0;max-width:none}
  .input-wrap input,.postcode-action input{height:50px!important}
  .live-operators-area{align-items:flex-start}
  .live-operator-avatars{padding-left:0;margin-top:8px}
  .live-operator-avatar{margin-left:0;margin-right:6px}
}

/* ===== Ask 4 Ride v9.6 compact customer and operator UX ===== */
.compact-hidden{display:none!important}
.tip-presets{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin:14px 0}.tip-presets button{min-height:44px;border:1px solid #ded6cf;border-radius:12px;background:#fff;font-weight:900;font-size:15px}.tip-presets button:hover{border-color:#f45d05;color:#d84c00}
.operator-settings-dialog{width:min(620px,calc(100vw - 20px));border:0;padding:0;border-radius:24px}.operator-settings-sheet{position:relative;padding:24px;background:#f8f6f2;max-height:calc(100dvh - 30px);overflow:auto}.operator-settings-sheet h2{margin:0 0 18px}.operator-profile-status{border-width:3px!important;border-style:solid!important;box-shadow:0 0 0 4px rgba(0,0,0,.04)}.operator-profile-status.shift-live{border-color:#20ad62!important}.operator-profile-status.shift-off{border-color:#dc3f32!important}
.portal-customer .live-operators-area{grid-column:1/-1;margin:0 0 3px}
.portal-customer .booking-card .route-grid>.live-operators-area{order:0}
.portal-customer .account-strip.logged-in{display:none!important}
.portal-operator .operator-side-nav{display:grid}
@media(max-width:760px){
 .portal-customer .customer-workspace{padding:8px 10px 18px}
 .portal-customer .account-strip{display:none!important}
 .portal-customer .booking-card{padding:15px 14px 18px}
 .portal-customer .form-heading{margin-bottom:12px}
 .portal-customer .form-heading h2{font-size:30px}
 .portal-customer .pickup-choice{margin-bottom:10px}
 .portal-customer .route-grid{gap:10px}
 .portal-customer .live-operators-area{position:sticky;top:112px;z-index:16;margin:1px 0 4px;box-shadow:0 12px 28px rgba(20,95,48,.13)}
 .portal-customer .secure-note{margin-top:9px}
 .portal-customer .role-switcher{margin-top:4px}

 .portal-operator .topbar{height:64px!important;min-height:64px!important;grid-template-columns:1fr auto!important;padding:8px 12px!important}
 .portal-operator .topbar .role-switcher{display:none!important}
 .portal-operator .brand-logo{width:145px!important;height:42px!important}
 .portal-operator .dashboard{display:block!important;padding-top:62px!important}
 .portal-operator .sidebar{position:fixed!important;top:64px!important;left:0!important;right:0!important;z-index:90!important;height:62px!important;width:auto!important;padding:6px 8px!important;background:#171717!important;display:block!important;overflow:hidden!important}
 .portal-operator .side-brand,.portal-operator .sidebar .online{display:none!important}
 .portal-operator .operator-side-nav{display:flex!important;align-items:stretch!important;gap:5px!important;width:100%!important;height:50px!important;overflow:hidden!important}
 .portal-operator .operator-side-nav button{flex:1 1 0!important;min-width:0!important;height:50px!important;padding:5px 4px!important;border-radius:10px!important;display:grid!important;grid-template-columns:1fr auto!important;align-content:center!important;gap:1px 3px!important;font-size:10px!important;line-height:1.05!important;white-space:normal!important;text-align:left!important}
 .portal-operator .operator-side-nav button span{display:none!important}.portal-operator .operator-side-nav button b{font-size:9px!important;align-self:start!important}
 .portal-operator .operator-side-nav button:nth-child(3),.portal-operator .operator-side-nav button:nth-child(4),.portal-operator .operator-side-nav button:nth-child(5){display:none!important}
 .portal-operator .dashboard-content{padding:12px 10px 30px!important}
 .portal-operator .page-heading{padding:8px 2px 6px!important;margin-bottom:8px!important}
 .portal-operator .page-heading>div:first-child p,.portal-operator .page-heading>div:first-child>p:last-child{display:none!important}
 .portal-operator .page-heading h1{font-size:28px!important;margin:0!important}
 .portal-operator .page-heading .heading-actions{display:none!important}
 .portal-operator .operator-earnings-panel{margin-bottom:10px!important}
 .portal-operator .operator-earnings-panel .section-title{margin-bottom:8px!important}.portal-operator .operator-earnings-panel .section-title h2{font-size:20px!important}
 .portal-operator .earnings-cards{display:grid!important;grid-template-columns:repeat(3,1fr)!important;gap:6px!important}
 .portal-operator .earnings-cards article{padding:10px 8px!important;border-radius:13px!important;min-width:0!important}.portal-operator .earnings-cards article strong{font-size:19px!important}.portal-operator .earnings-cards article span{font-size:8px!important}
 .portal-operator .operator-settings-card,.portal-operator .operator-coverage-card{margin:0 0 12px!important;box-shadow:none!important}
 .portal-operator .ride-card{padding:12px!important;border-radius:16px!important}.portal-operator .operator-postcode-panel{margin:-2px -2px 10px!important}
 .portal-operator .operator-settings-dialog .heading-actions{display:grid!important;grid-template-columns:1fr 1fr!important;gap:8px!important;width:100%!important}.portal-operator .operator-settings-dialog .heading-actions>*{width:100%!important}.portal-operator .operator-settings-dialog .staff-logout{grid-column:1/-1!important}
 .portal-operator .operator-settings-dialog .operator-settings-card,.portal-operator .operator-settings-dialog .operator-coverage-card{display:grid!important;grid-template-columns:1fr!important;padding:15px!important;background:#fff!important}
}
@media(max-width:390px){
 .portal-operator .operator-side-nav button{font-size:9px!important}.portal-operator .earnings-cards article strong{font-size:16px!important}
 .tip-presets{grid-template-columns:repeat(2,1fr)}
}


/* ===== Ask 4 Ride v9.7 operator mobile corrections ===== */
.brand-logo{width:190px!important;height:58px!important;object-fit:contain!important;object-position:left center!important}
.login-brand-logo{display:block;width:min(250px,72vw);height:auto;max-height:118px;object-fit:contain;margin:0 auto 18px}
.profile-button:not(.operator-profile-status){width:auto!important;min-width:78px!important;height:44px!important;padding:0 16px!important;border-radius:14px!important;white-space:nowrap!important;overflow:visible!important;color:#1678e8;font-size:15px;font-weight:900;background:#fff}
.portal-operator .operator-earnings-panel + #operatorAlert,
.portal-operator .operator-earnings-panel + #operatorAlert + #operatorRides{position:relative;z-index:2}
.portal-operator #operatorRides{margin-bottom:14px}
.portal-operator #operatorReviews{margin:0 0 14px}
.portal-operator .operator-settings-card,.portal-operator .operator-coverage-card{margin-top:14px}
.portal-operator .staff-login-card{width:min(440px,calc(100vw - 28px));border-radius:24px!important;padding:28px 24px!important;max-height:calc(100dvh - 30px)!important}
.portal-operator #staffLoginDialog[open],.portal-admin #staffLoginDialog[open]{display:grid!important;place-items:center!important;width:auto!important;height:auto!important;max-width:none!important;max-height:none!important;margin:auto!important;inset:0!important;background:transparent!important}
.portal-operator #staffLoginDialog::backdrop,.portal-admin #staffLoginDialog::backdrop{background:rgba(16,16,16,.62);backdrop-filter:blur(7px)}
.portal-operator .staff-login-card .dialog-close,.portal-admin .staff-login-card .dialog-close{top:14px;right:14px}
.portal-operator .staff-login-card .dialog-icon,.portal-admin .staff-login-card .dialog-icon{display:none}
.portal-operator .staff-login-card h2,.portal-admin .staff-login-card h2{font-size:clamp(30px,8vw,42px);line-height:1.02;margin-bottom:10px}
.portal-operator .staff-login-card .field-group input,.portal-admin .staff-login-card .field-group input{height:54px;border-radius:14px;font-size:16px}
.portal-operator .staff-login-card .primary-action,.portal-admin .staff-login-card .primary-action{min-height:56px;border-radius:14px;font-size:17px}
@media(max-width:760px){
  .brand-logo{width:154px!important;height:50px!important}
  .portal-operator .mobile-menu-button{display:none!important}
  .portal-operator .topbar{grid-template-columns:1fr auto!important}
  .portal-operator .profile-button{grid-column:2!important}
  .portal-operator .page-heading{padding-top:12px!important}
  .portal-operator .operator-earnings-panel{order:1}
  .portal-operator #operatorAlert{order:2}
  .portal-operator #operatorRides{order:3}
  .portal-operator #operatorReviews{order:3}
  .portal-operator .operator-settings-card{order:4}
  .portal-operator .operator-coverage-card{order:5}
  .portal-operator .privacy-note{order:6}
  .portal-operator .dashboard-content{display:flex!important;flex-direction:column!important}
  .portal-operator .page-heading{order:0}
  .portal-operator .operator-tab-strip{order:0}
  .portal-operator .operator-earnings-panel{margin-top:0!important}
  .portal-operator #operatorRides .empty-state{min-height:110px;display:grid;place-items:center}
  .portal-operator .staff-login-card{width:calc(100vw - 24px)!important;padding:24px 20px!important;border-radius:22px!important}
  .login-brand-logo{width:min(225px,68vw);max-height:100px;margin-bottom:14px}
}
@media(max-width:430px){
  .brand-logo{width:142px!important;height:46px!important}
  .profile-button:not(.operator-profile-status){min-width:72px!important;height:42px!important;padding:0 12px!important;font-size:14px!important}
  .portal-operator .staff-login-card{width:calc(100vw - 20px)!important;padding:22px 18px!important}
}

.verify-row{display:grid;grid-template-columns:auto minmax(90px,1fr) auto;gap:8px}.verify-row input{height:42px!important}.lookup-status.verified{color:#148447;font-weight:800}@media(max-width:520px){.verify-row{grid-template-columns:1fr 1fr}.verify-row input{grid-column:1/-1;grid-row:1}.verify-row button{width:100%}}

.live-driver-map{margin:14px 0;padding:14px;border:1px solid #cfe2d6;border-radius:18px;background:linear-gradient(135deg,#f2fbf5,#fff);overflow:hidden}.live-driver-map strong,.live-driver-map small{display:block}.live-driver-map small{margin-top:3px;color:#66736b;font-size:11px}.live-driver-map iframe{display:block;width:100%;height:240px;margin:12px 0 8px;border:0;border-radius:14px;background:#eee}.live-driver-map a{font-size:12px;font-weight:850;color:#147b45;text-decoration:none}@media(max-width:560px){.live-driver-map iframe{height:210px}}